Event Check-In
Multi-device synced check-in app for galas, conferences, and private events. Set up in days, includes training and live remote support.
Everything you need to run a smooth, professional check-in — from roster setup to the last guest walking in the door.
The moment one door staff member checks in a guest, every other device sees the update instantly — no refresh required, no duplicate entries, no confusion when you have multiple entry points.
Swipe gestures and tap interactions for rapid guest processing. Bulk check-in entire tables or groups with a single action. Designed for volunteers and first-time users — no training manual required.
Upload your guest list as a CSV or connect directly to a Google Sheet. Smart column mapping handles varied file formats — first name, last name, table number, meal preference, whatever you have.
Five-tier permission system — Owner, Admin, Manager, Checker, Member. Door staff can only check in guests. Managers can view dashboards. Admins can import rosters and invite team members.
Secure, passwordless sign-in via email. Invite volunteers who can start checking in guests within minutes — no app store downloads required for web access.
Event managers inside the venue see a live count of checked-in guests, who arrived, and who is still expected. No more hunting for a paper list mid-event.
Works on iOS, Android, and any modern web browser. Use your existing tablets at the door — no specialized hardware required. iOS App Store version also available.
Every booking includes a dedicated remote support window on your event day. We are available by phone or chat if anything comes up at the door.
No per-attendee fees, no hidden charges. Flat pricing that scales with how many events you run.
For a one-time gala, conference, or private event
Per event — everything included
Best value for organizations running multiple events
10% off — save $150 vs. single pricing
Serendipity staff at your venue — in person
Add to any single event or bundle booking
All pricing is per event. Contact us for custom arrangements — recurring series, multi-day events, or high-attendance venues with specific requirements. Travel for onsite support outside Central Florida is quoted on a per-event basis.
The web app runs on any modern browser — Chrome, Safari, Firefox — on phones, tablets, and laptops. iOS users can also install the native app from the App Store. We recommend tablets (iPad or Android) at the door for the best experience, but phones work fine.
Most events are ready within 2–3 business days of booking. We schedule a setup call, walk through your roster format, configure roles for your team, and do a test run before the event. For large or complex events (1,000+ attendees, multiple sessions), plan for 5 business days.
Yes. Any iPad, Android tablet, or laptop works. We just need a modern browser and an internet connection. No specialized hardware or app installs are required for the web version — your team can be checking in guests within minutes of getting login links.
CSV or Google Sheets. We can handle most column layouts — the import wizard maps your columns to the right fields. Minimum required: first name, last name. Optional: email, table number, meal preference, ticket type, or any custom fields you want visible to door staff.
If you cancel more than 7 days before the event date, we will issue a full refund or credit toward a future event. If you cancel within 7 days, we retain 50% to cover the setup work already completed. Events rescheduled (not canceled) carry no penalty — we will transfer everything to the new date.
The app requires an internet connection for real-time sync. If your venue has spotty Wi-Fi, we strongly recommend having a cellular hotspot as backup. In our experience, most venues have sufficient connectivity — but for outdoor or remote events, we will discuss connectivity options during setup.
Yes — for the 3-event bundle and above, we can configure the interface with your organization name and logo. Contact us to discuss branding requirements. Full custom branding is also available for recurring clients as a custom engagement.
After the event, you can export the full attendance record (who checked in, at what time) as a CSV. We retain your event data for 30 days, then purge it. If you need longer retention or integration with another system, let us know during setup.
Tell us about your event and we will have your check-in system ready in days.