Rates, models, payment terms, and what's included when you work with Serendipity Technology.
The Democratic and civic discount applies to Democratic clubs and caucuses, county and state Democratic infrastructure, and democratically-aligned 501(c) civic organizations — including the Volusia County Democratic Black Caucus, NW Dems, the Volusia County Democratic clubs and caucuses, and similar mission-aligned organizations. Eligibility confirmed at engagement start.
Billing increments: 15 minutes ($28.13 / 15 min at discounted rate)
| Model | Best for | How it works |
|---|---|---|
| Hourly default |
Ongoing or as-needed work | Time tracked in 15-min increments, invoiced monthly in arrears, Net 30 |
| Retainer | Stable ongoing needs (~5+ hr/month) | Fixed monthly amount, typical 5-10 hr/month at +10% additional discount, billed in advance |
| Fixed-fee project | Defined scope with clear deliverables | Quoted up front, 50% deposit + 50% on completion |
| Recurring services | Hosted services (Google Workspace, Stripe Connect, hosting) | Quarterly or yearly invoice billed in advance, includes the service cost plus administrative support |
You can mix these — e.g., a small monthly retainer for routine work plus occasional fixed-fee project bills.
Every active client gets free access to a hosted Client Portal at dashboard.serendipitylabs.cloud, which provides:
Access is via magic link (no password required) sent to your email; bookmark for permanent access.
Tell us a little about your project and we'll respond within one business day.