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Upfront

For solo and small service businesses

Quotes made to measure.

Send a custom estimate, get it approved, get paid. All on one page with your brand on it.

Upfront is built by a solo business owner, for solo business owners who are done paying for software made for fifty people.

A customer-facing estimate on a phone, with the shop's logo, itemized shutters and shades, totals and the deposit to start

The problem

Too many tools for one quote.

You quote in one app, take payments in another, and chase approvals by text. Or you're paying for QuickBooks just to send an estimate.

Big platforms do a hundred things.

You need about four of them, done right.

How it works

From quote to paid, on one link.

Build the quote

Your products, your options, your pricing. Optional line items let customers pick what they want.

An estimate line item in the Upfront builder with product-specific fields and a line total

Send one link

Your customer sees a clean page with your logo and colors, not ours.

The customer link box on an estimate, with a Copy link button to send it to the customer

They approve

Every approval is timestamped, so there's never a question about what was agreed.

The customer approval form with name, email, and an approve button, noting the name, time and IP address are recorded

You get paid

Deposits and invoices are paid online, straight into your own Stripe account.

A customer estimate page marked Approved with the deposit received, showing itemized products, totals and the paid deposit

Built around your business

Not a template you have to fit into.

Most tools hand you a generic form and make you fit it. We do it the other way.

Send us your current estimate sheets, the field names you use, and the line items you sell. We'll build your quote and invoice forms to match, so they tell your customers exactly what they're getting and why they can trust it.

$150Custom setup, one time
Settings, Products: product types and the fields each one asks for, configurable per business

Proof

A custom shutter shop was paying $110 a month for QuickBooks and Clover. They are replacing both with Upfront, a platform that starts at $20, so their customers see the shop's brand front and center on every quote.

Pricing

Simple, and it stays simple.

Job scheduling
$5/month
Document signing
Collect a real signature on formal contracts. Approving an estimate is already built in and timestamped, no add-on needed.
$5/month
Text reminders & updates
$100 one-time setup. Volume discounts available at 1,000+ messages a month.
1 message = up to 160 characters. Longer texts, or texts with emoji, count as 2 or more.
$15/month for 100 messages, then 4¢ each
Need something specific?
We can build that too. Ask on your demo.

One-time custom setup: $150. We build your forms from your existing sheets.

Who's behind it

A real person runs your account.

Hi, I'm Troy. I built Upfront after watching too many small shops pay for bloated software that does a hundred things they will never use. I run it myself, so when you reach out, you get the person who knows your account, not a ticket queue.

Serendipity Technology is a small shop building practical tools for other small operators. Upfront is the one I use for my own clients, so it has to actually work.

Troy Shimkus, founder of Serendipity Technology

Questions, answered

Where does the money go?

Straight to you. You connect your own Stripe account, so payments land in your account, not ours.

Are there processing fees?

Yes, Stripe's standard fees apply, the same as taking cards anywhere else.

Can my customers see that it's Upfront?

Your brand leads every page: your logo, your colors, your terms. A small "Upfront, powered by Serendipity Technology" line sits in the footer, and that's it.

What if I need a feature you don't have?

Tell us on the demo. If it fits how you work, we can build it.

See your own quote in 15 minutes.

Upfront Upfront, powered by Serendipity Technology. Quotes made to measure.